... I purchased this model directly from Sony Style store after being assured that it would meet my needs. i.e, recording inside a dance studio. The first time I used it I did not change any settings & the quality was the worst I had ever seen. Unfortunately I did not discover this until I uploaded the video to my Mac, did my editing & played it full screen. I was astounded at what I saw. Mind you at this time I had no problem transferring the video to my MAC. I called Sony & was told I needed to change the settings which I did. I then took more video inside & outside but this video refused to be recognized by my Mac or my husbands iMac. It did load to my PC but couldn't be view on that computer. I called Sony again & this time was told that I needed to transfer the video via a "firewire" cable. I flatly disagreed with the C/S person as the instructions do not indicate that. Also I do own the Sony SR11 & it works great. (this camera is for a group). I tried some various things & called Sony again & the C/S rep finally agreed that the camera was not working properly. That was after we reset the factory settings. They gave me a refund code & I returned the camera along with all accessories & got a FULL refund. Now I am searching for another camera within my price range & find that they all have a problem with low light. Oh, what to do now. ...
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